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General

Q1. What is this service about?

Ans.:The games Try ‘n’ Buy service is “Digital Download Store” where a large bank of digitized games is available to legally download. This service enables you to download trial versions of casual and CD-ROM games from a catalog.

Games can be purchased upfront. Alternatively you can play the game in its ‘trial’ mode and decide whether you want to purchase it after the trial expires.

Q2. What kinds of games are available?

Ans.: Two kinds of games are available. Those which are simple to play and usually have smaller file sizes (Casual games) and those which are more complex to play and are usually larger in file size (CD games).

We maintain a bank of such games at any time and keep adding games regularly.

Q3. How do I use this service?

Ans.:

Step 1: Select the game

Select any game you like by simply browsing through the available games and choosing any game you like.

Step 2: Download the game

Download the game by clicking on the “Download” button that appears under the image of the game you would like to try. This will start the download process. You will get a prompt asking you to specify the location where you would like to save the game. You will then need to install this game on your computer by following the instructions within the game itself.

Step 3: Play Free Trial

Once the installation is complete, launch the game and click on the “Play Free Trial” button in the first game screen to start playing straight away. The trial is restricted either to the number of times you play the game or the duration for which you play it.

Once the trial expires you can continue playing the game by purchasing it.

Step 4: Buy Full Version

If you like the game and would like to own a copy, you can buy it either during the trial or after it is over. Simply click on the “Buy Full Version” button that appears in the first game screen. This leads you to our payment page where you need to key in your user ID and password to confirm your purchase. The amount will be deducted from your account if you are a pre-paid user or added to our next bill if you are a post-paid user.

Step 5: Accept the License

You will see a ‘Congratulations' page that confirms your purchase. Click on the “Accept License” button to activate your game. Wait for a minute and close the window to launch your game automatically. You now have your own copy and can play it as many times as you like.

Please ensure you remain online during this process. In some cases you may also be asked to download this license.


Q4. What are the minimum system requirements to play these games?

Ans.: The minimum system requirements vary from game to game.Kindly read the minimum system requirements of any game before you purchase it.If your system does not adhere to the prescribed requirements, you may not be able to enjoy game-play.

Some games may require additional plug-ins like a Macromedia Flash Player or a Macromedia Shockwave Player.


Q5. Can I get more details about a game?

Ans.: Yes. If you move your mouse over the “Details” button that appears under every game image, it will display some basic information about the game.

Q6. Do I need to pay anything to play trial versions of any game?

Ans.: No, you can play games in their ‘trial mode' without incurring any expenditure. Some casual games may require free softwares like a Macromedia Shockwave Player or a Macromedia Flash Player to enjoy game-play.

Q7. Can I make a copy of the game / burn the game on my CD-R / CD-RW?

Ans.: If you copy any game on your CD-R / CD-RW and try playing it on another computer, it will function only in its ‘trial’ mode.

Q8. Can I get an extension if my trial has expired?

Ans.: No. We regret to inform you that you cannot get an extension if your trial has expired. You can purchase the game to keep playing it.

Q9. How often will I be charged to use the game?

Ans.: Unless otherwise stated, each purchase you make from us is a one-time charge only. You will not be billed again , and may play the game you purchased as many times as you like.

Q10. Will I receive a CD/DVD-ROM?

Ans.: No, you do not need one.

Your product works just like the version on CD-ROM, without any of the hassles:

•  No shipping charges

•  No waiting for packages to arrive

•  No danger of scratching, warping or ruining your product

•  No clutter or wasted space in your home or office


Q11. How do I know if I have I been charged for a game?

Ans.: Assuming that you have confirmed your purchase by entering your user ID and password in the payment confirmation page, a “Congratulations” message confirms that you have been charged for a game.

Q12. Can I install the game I purchased on another PC / Laptop for free?

Ans.:
  1. Yes, in some cases only. Some games do have a feature that allows you to install the game for free on any two computers of your choice once you have purchased it, i.e. you have two free re-activations.

    In such games, you will see an “ Already paid? ” link, when you download and install the game. If you do see such a feature, just follow these simple steps to re-activate your game on another device:

    a.

    Download your product again on the device of your choice. You need an internet connection to complete this task.

    b.

    When prompted to SAVE or OPEN, choose SAVE

    c.

    Save the product to your desktop

    d.

    Once the download is complete, double click on the icon on your desktop for the product.

    e.

    Follow the installation instructions

    f.

    When the installation is complete, run the product by double clicking on the icon of the game or selecting the game from its saved location

    Ensure that you are connected to the Internet.

    g. Reactivate your product.

    This can be done by clicking on the “Already Paid?” link that appears at the bottom of the first game screen. You will be directed to the VSNL payment page where you need to key in your user ID and password. The system will verify whether you have already paid and will then deliver a license key which the game will ingest automatically and launch itself.

    Wait a few moments while your registration is renewed. Once you see a “Congratulations” appear on your screen, your registration has been renewed and you can use your product normally.

    If problem persists, c ontact a local customer care representative immediately. Contact details can be found under the ‘Contact Us' link on the bottom of every page of www.internet.vsnl.com .


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