Ans.: Currently, you can choose from among the following tariff plans:

(a) Standard Rate Plan:
This is a default rate plan that will be automatically attached when you activate or renew your account. This rate plan does not have any monthly rental. The per minute rate for US, UK and Canada will be Rs 1.99/- per minute.

(b) Call @ 0.99 Plan:
In this, you will be charged a monthly rental of Rs 99/- and the per minute rate to US, UK and Canada be only Rs 0.99/-. The rates for all other destinations would be the same as for the standard rate plan.

(c) Gulf Bonanza:
This is a special plan for Gulf countries. In this, you would need to pay a monthly rental of Rs 199/-. Calls to the Gulf countries (mentioned below) would then be charged at very attractive rates.

a.	UAE
b.	Saudi
c.	Kuwait
d.	Oman
e.	Bahrain
f.	Qatar

Please click here to check the tariffs to various destinations.

Ans.: At the time of registering a new account/renewing an old account, the Standard rate plan will automatically be attached to your account. To activate one of the special rate plans mentioned above, you will need to follow the procedure mentioned below:
a) Login to the "My Account Section"

b) Go to the Net Telephony Page through the "Net Telephony" link on the sidebar

c) Click on "Modify Net Telephony Plan" option

d) On the page that opens next, a list of the tariff plans available will be displayed.

e) You would need to

• Choose ONE of the plans
  
• Select the option "Modify Now"
  
• Select "I accept the terms and conditions"
  
• Click on "Submit" button.
  

f) You will then be taken to a confirmation page where the details of the plan selected will be displayed. To confirm the choice of plan, you need to click on the "Submit" button.

g) Once the "Submit" button is clicked, the monthly rental as applicable for the new plan will be immediately deducted and the corresponding tariff rates will be charged for your net telephony calls. (For Ex: if you select Call@1.99 Plan, an amount of Rs 99 will be deducted from your account balance and calls to US, UK and Canada will be charged at the rate of Rs 1.99 per minute),

h) A message will be displayed to confirm that the plan selected by you has been activated on your account.
If net telephony has been deactivated on your account, then the following procedure would need to be followed to activate net telephony.
i) Login to the "My Account Section"
ii) Go to the Net Telephony Page through the "Net Telephony" link on the sidebar
iii) Click on "Activate/De-activate Net Telephony" option
iv) On the page that opens next, you will be displayed a list of the tariff plans available.
v) You would need to

• Choose ONE of the plans
  
• Select the option "Activate"
  
• Select "I accept the terms and conditions"
  
• Click on "Submit" button.
  

vi) You will then be taken to a confirmation page where the details of the plan selected will be displayed.
vii) Once you click on the "Submit" button the monthly rental as applicable for the new plan will be immediately deducted and the corresponding rates will be charged.
viii) A message will be displayed to confirm that the plan selected by you has been activated on your account.

Ans.: Your monthly rental will be deducted from your account balance at the start of the monthly cycle. A monthly cycle is of a duration of one month starting from the date on which the rate plan is activated. Ex: if you have activated a tariff plan on the 21st of a month, the monthly rental will be deducted on the 21st of every subsequent month (unless you deactivate a plan /switch to some other plan).

If you activate a particular tariff plan on the last day of the month, the next deduction of monthly rental will be done on the 1st of the next month (Ex: if the plan is activated on the 30th of September, the next monthly rental deduction will be done on the 1st of November.)

Ans.: No refunds will be made on modification/deactivation of a rate plan.

If account balance at end of monthly cycle is less than the monthly rental, the standard plan will get attached to your net telephony account. If you wish to subscribe to some other plan, then you would have to visit the modify net telephony page and follow the process mentioned above.

Ans.: No, you can only choose only ONE among the tariff plans on offer.

Ans.: If you deactivate the Net Telephony service, your earlier Net Telephony Tariff Plan will be cancelled. When you reactivate, you can choose either the Standard Rate Plan or any other tariff plan of your choice. If you choose a Special Tariff Plan, then the rental corresponding to the new plan will be deducted immediately from your account balance.