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Customer Care

Do you want to know more about our services? You can call us or send us an email or meet us in person. We shall be glad to assist you in any way possible.

By phone
Please select your city from the drop down below to find out the customer care number in your city or you can call us on our toll free 1800 209 7070.

Select City Number

By mail
Write to us at customerservice@tatacommunications.com

Through our Office
You can purchase a renewal pack for your prepaid Tata Indicom Broadband account or deposit your Tata Indicom Broadband postpaid bill cheque/ DD at any of our office addresses - Please select your city from the drop down below to find out the address of our Tata Communications offices

Contact our Nodal Officers

We strive to resolve customer complaints at first point of contact itself – whether it is via email or by getting in touch with the customer care centre. However, in case your query or complaint is not satisfactorily resolved then you can get in touch with our Nodal Officer in your region.
Contact Timing: 09.00 AM to 06.00 PM, Monday to Friday

Appellate Authority

To appeal to the Appellate Authority, you can download form and either mail to below mentioned email id or courier it to address listed below.
To download the form click here

Name: Mr. R.C Berry
E-Mail: appellate.authority@tatacommunications.com
Address: Flat no 4J, Siddhivinayak Towers, Runwalnagar , Majiwada, Thane [W], Mumbai
Contact: 65216309
Facsimile Number: 25474841

Status of pending appeals, click here

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